State Farm® Insurance Agent Cliff Ourso
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Jordan
March 26, 2025
5
out of
5
rating by Mary Jordan
"Very friendly and knowable help. Best insurance company in the south 👌 🙌."
Deeanna
March 26, 2025
5
out of
5
rating by Deeanna
"If anyone needs car insurance go see Geri Perkins at State Farm in Baton Rouge, LA. She is the sweetest person and extremely helpful. Oh yeah, and great rates on car insurance too!!! 💕"
LATASHA KIRKLON
March 14, 2025
5
out of
5
rating by LATASHA KIRKLON
"John was very nice and helpful. Thank You John!!!"
We responded:
"Thanks Latasha, that’s why we’re here, for when you need us! We appreciate your business!"
Eddie Ring
March 14, 2025
5
out of
5
rating by Eddie Ring
"I spoke with Anthony about making some changes to one of my policies which is also a very good investment vehicle. He was thorough, extremely knowledgeable and gave me some great feedback on ideas to maximize the potential gains for the investment side of the policy. Much appreciated."
We responded:
"Thanks Eddie! We're here for all of your needs so please don't hesitate to call! We appreciate your business!"
M Capone
March 12, 2025
5
out of
5
rating by M Capone
"Professional services rendered! Very knowledgeable!"
We responded:
"Thanks for the 5-star review! Please don't hesitate to call when you need us!"
Bridget Guillot
March 10, 2025
5
out of
5
rating by Bridget Guillot
"We are very pleased with the support and services from Cliff Ourso State Farm Insurance Office!!! Great staff!!!"
We responded:
"Thanks Bridget! We're here for the what if's, so don't hesitate to call when you need us!"
Shannon Martin
March 7, 2025
5
out of
5
rating by Shannon Martin
"The agent was very kind and helpful"
We responded:
"Thank you, Shannon, for your wonderful feedback! I'm happy to know that you found the service kind and helpful. If you have any questions or need further assistance, please reach out!"
Chermaine Harris
March 7, 2025
5
out of
5
rating by Chermaine Harris
"John, customer service is remarkable. Extremely knowledgeable and pleasant. He made the process easy and explained everything. Plus I was able to save money. Thanks John"
We responded:
"Thank you, Chermaine, for your wonderful feedback! I'm happy to know that John provided you with such knowledgeable and pleasant service. It's great to hear that the process was made easy and that you were able to save money!"
Allison Ezidore-Tassin
March 7, 2025
5
out of
5
rating by Allison Ezidore-Tassin
"Mrs. Sophia at State Farm in Donaldsonville, LA is the best! Always very professional and prompt."
We responded:
"Thank you, Allison, for your wonderful feedback! I'm glad to hear that Sophia provided you with professional and prompt service. We're grateful to have her as part of our team! See you again soon!"
Allen Ball
March 1, 2025
5
out of
5
rating by Allen Ball
"Cliff Ourso’s State Farm Insurance saved me a lot of money. House insurance was going up to 5,800$ from 3,700$ with insurance company I had. Shannon (works for Ourso insurance) got my house insurance down to 2,800$. She also got my car insurance lower than what I was paying and tripled my coverage. Very happy with service and communication!"
We responded:
"Thanks Allen! We pride ourselves on providing the best service to our customers and with that, we'll be here when you need us, so don't hesitate to call!"
Cherish Rodrigue
February 28, 2025
5
out of
5
rating by Cherish Rodrigue
"Mrs. Sophia is always so nice and helpful. I highly recommend if anyone needs anything call and ask to speak to her."
We responded:
"Thank you Cherish! We appreciate your business. "
Johnathan Templet
February 27, 2025
5
out of
5
rating by Johnathan Templet
"Shannon was as giant help with this process. I thought it was going to be a painfully long process but it wasn't at all. She made it easy to save money on home and auto through state farm"
We responded:
"Thank you, Johnathan, for sharing your experience! I'm happy to hear that Shannon was able to assist you effectively and make the process smooth and efficient. It's great to know you found savings on your home and auto insurance with us. If you have any more questions or need further assistance, feel free to reach out anytime."
Monica Brown
February 26, 2025
5
out of
5
rating by Monica Brown
"Staff members are professional and quick to provide answers. Thanks John"
We responded:
"Thank you, Monica, for your wonderful feedback! I'm glad to know that our staff, especially John, was able to assist you promptly and professionally. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Joseph Tassin
February 25, 2025
5
out of
5
rating by Joseph Tassin
"John was Great. Took care of all my questions and claim. Thank you"
We responded:
"Thank you, Joseph, for your wonderful feedback! I'm glad John was able to assist you with your questions. If you need any further assistance, feel free to reach out to our office anytime."
Shelly Hernandez
February 25, 2025
5
out of
5
rating by Shelly Hernandez
"Called Cliff Ourso State Farm and assisted by John. John was extremely professional, helpful, kind, compassionate. Everyone needs “John” on their team.!! He was such a pleasure to speak to and very informative."
We responded:
"Thank you, Shelly, for your wonderful feedback! I'm delighted to hear that John provided you with such a positive experience. His professionalism and kindness truly make him an asset to our team. If you have any questions, feel free to reach out to our office anytime."
Russell Whitehead
February 21, 2025
5
out of
5
rating by Russell Whitehead
"I picked State Farm for their great coverage and rates. I’m staying for their great customer service."
We responded:
"Thank you, Russell, for your wonderful feedback! I'm happy to know that our coverage and rates have met your expectations and that our customer service is keeping you with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Paris Sanchez
February 20, 2025
5
out of
5
rating by Paris Sanchez
"John was so helpful on adding another car to our policy. We appreciate the time he took to go over everything and make sure we had the coverage we needed."
We responded:
"Thank you, Paris, for sharing your experience! I'm glad to hear that John was able to assist you with making a change to your policy. It's great to know he took the time to ensure you had the coverage you needed. If you need further assistance, feel free to reach out to our office."
Jessica Bunnell
February 19, 2025
5
out of
5
rating by Jessica Bunnell
"I called to speak to someone about our bill. John was very kind & immediately found the issue and explained it to me very well. I loved that he took the time to make sure I understood the bill & answered all my questions very professionally. He is definitely an asset to your office. If I ever need anything again I will definitely ask for him."
We responded:
"Thank you, Jessica, for sharing your experience! I'm happy to hear that John was able to assist you with your bill and provide clear explanations. His dedication to ensuring you understood everything is truly appreciated. If you have any more questions or need assistance in the future, don't hesitate to reach out to our office."
Elizabeth Nelson
February 17, 2025
5
out of
5
rating by Elizabeth Nelson
"I called the office of Cliff Ourso to speak with Cassie & Sophia answered the phone with such a beautiful welcoming voice as always. She reviewed the notes because Cassie was on another call & assured me that she would have Cassie return my call. I’ve been with them for quite some time & the staff there has always been very nice & professional. Sophia L. is the best😘"
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm glad to hear that Sophia provided you with such a warm and welcoming interaction. It's wonderful to know that our team, including Cassie and Sophia, continues to meet your expectations with professionalism and kindness. If there's anything else you need, please feel free to reach out. We're here to help!"
Kevin Patterson
February 12, 2025
5
out of
5
rating by Kevin Patterson
"Agents are Always helpful with any questions and concerns. Always happy when Sophie Landry answers the phone because it’s a pleasure speaking with her."
We responded:
"Thank you, Kevin, for sharing your positive experience! I'm glad to know our team is always helpful with your questions and concerns. Sophie will be delighted to hear that speaking with her is a pleasure for you. If you ever need further assistance, don't hesitate to reach out!"
Karen Minvielle
February 12, 2025
5
out of
5
rating by Karen Minvielle
"John, you were very helpful with the information I needed today. Thanks"
We responded:
"I'm happy to hear that John was able to provide the information you needed, Karen. We appreciate your feedback and are grateful for your support. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Gene Knobloch
February 12, 2025
5
out of
5
rating by Gene Knobloch
"Excellent customer service and follow-up"
We responded:
"Thank you, Gene, for your wonderful feedback! I'm happy to know that our customer service and follow-up met your expectations. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Lisa Francise
February 10, 2025
5
out of
5
rating by Lisa Francise
"John was a great help in helping me navigate several policies for a complicated property! Highly recommend!!"
We responded:
"Thank you, Lisa! I'm glad John was able to assist you with navigating your policies. We appreciate your recommendation and are here for any future insurance needs or questions you may have!"
Kim Whittington
January 29, 2025
5
out of
5
rating by Kim Whittington
"I've always received the help I needed with this office. Whether it was for home insurance or vehicle insurance. Everyone is so pleasant when I call. Especially Sophia Landry. A lot of time she will answer the phone when I call to pay my auto insurance and she is so pleasant to talk to and understanding and helpful if I need to ask questions."
We responded:
"Thank you, Kim, for sharing your experience with our office! I'm happy to know that you've consistently received the assistance you needed for both home and vehicle insurance. It's wonderful to hear that Sophia has been so pleasant and helpful during your calls. We appreciate your kind words and are here for any future questions."
Alonzo Artis
January 27, 2025
5
out of
5
rating by Alonzo Artis
"Very professional staff and saved me 260 month on car insurance..... Shannon and Nick are great to work with"
We responded:
"Alonzo, thank you for your wonderful feedback! I'm glad to know that Shannon and Nick were able to assist you effectively and help you save on your insurance. Our team always strives to provide professional service, and it's great to see their efforts recognized. If you have any further questions or need other assistance, feel free to reach out!"