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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George

March 10, 2026

5  out of  5
rating by George
"Shannon Hubbell was very helpful and knowledgeable.She was patient and l recommended her highly.l look forward to continuing doing business with her and her agency."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Lou Austin

March 4, 2026

5  out of  5
rating by Lou Austin
"I called Madison to cancel my premium deduction as I enrolled with another company as of 2/8/26. She handled the situation professionally and timely."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cliff Ourso’s Team! We deeply appreciate your kind words here in Donaldsonville . "
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Mike Pope

March 4, 2026

5  out of  5
rating by Mike Pope
"Great customer service. Shelby was very helpful assisting us with our claim."
We responded:
"Mike, thank you for your wonderful review of State Farm Agent Cliff Ourso’s Team!"
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Michele Mayeux

February 26, 2026

5  out of  5
rating by Michele Mayeux
"Very helpful and knowledgeable about the subject matter"
We responded:
"Michele, thank you for your wonderful review of State Farm Agent Cliff Ourso’s Team!"
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M P

February 6, 2026

5  out of  5
rating by M P
"The office was very inviting. The receptionist was very helpful and very polite. Miss Shannon is my agent. The way she created my policy. I was very impressed. She got everything that I needed. She took me step-by-step through the policy. when I tell you, it felt like Miss Shannon had been there forever and she had only been there for a couple of days so I was very impressed with the work that she did on my behalf. Mission was very pleasant very polite very knowledgeable. I would just like to thank her for everything she did for me made my process very easy.🥰"
We responded:
"It's our mission to identify what's important to you and how we can help you reach your goals. We appreciate your business and we'll be here when you need us!"
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Marie Peters

February 6, 2026

5  out of  5
rating by Marie Peters
"The office in Donaldsonville, La very inviting. The receptionist was very polite and helpful. Ms Shannon was my agent and she did her thing and getting me everything that I needed. She is a new agent but the way she put my policy together was very impressive. Love 💕 her 🥰🥰🥰"
We responded:
"Thanks Marie! We aim to please and make you priority number 1! We appreciate your business!"
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12178458

February 5, 2026

5  out of  5
rating by 12178458
"Sophia is a professional and was very helpful. I had many issues and she completely took care of all of them."
We responded:
"That's great to hear! It's all about taking care of the business that is important to you, so please do not hesitate to call on us - we'll be here when you need us!"
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Bonnie Watley

January 28, 2026

5  out of  5
rating by Bonnie Watley
"Spoke with Shannon Hardesty today for a very long time. She was so personable and knowledgeable. We had tons of questions and she had all the answers. We really feel we made the best decision in going with State Farm for our auto, truck, RV and golf cart! Will be sending a daughter and friends your way soon! Thank you Shannon Hardesty for all your help and time spent with us! ( and for saving us money) Roy & Bonnie Watley"
We responded:
"We value our customers and your needs are our top priority! We’re here when you need us so don’t hesitate to call! "
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cederion cato

January 28, 2026

5  out of  5
rating by cederion cato
"Shannon Hardesty was the best and very detailed and informative. Best state farm agent by far."
We responded:
"Thanks! And we appreciate I are your business!"
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roy watley

January 27, 2026

5  out of  5
rating by roy watley
"I just had the BEST experiance getting my insurance with Shannon Hardesty! She was so knowlegable and thorough! I highly recommend her."
We responded:
"Thanks Roy! We appreciate your business! "
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Jacob Joraanstad

January 6, 2026

5  out of  5
rating by Jacob Joraanstad
"I had a great experience working with Geri. I was shopping around for quotes and not only did she give me a good quote, she made me feel great about making the switch. She was very kind and knowledgeable. Offered things relevant and beneficial to me. She was prompt in our scheduled follow call (which I missed) and quickly returned my call when I reached back out. Overall very happy"
We responded:
"Jacob we pride ourselves on taking care of our customers’ needs! We appreciate your business and we’ll be here when you need us so don’t hesitate to call! "
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Shareka Kelly

December 11, 2025

5  out of  5
rating by Shareka Kelly
"Shannon at State Farm Donaldsonville branch was amazing! She held my hand every step of the way."
We responded:
"That’s the service you deserve and we pride ourselves on providing to our customers! Thank you for your business!"
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Elvire leetz

October 17, 2025

5  out of  5
rating by Elvire leetz
"Friendly, knowledgeable staff who helped make sure we got all available discounts on our auto policy."
We responded:
"We pride ourselves on satisfying your individual needs, so send your family and friends our way! We appreciate your business!"
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Janice

October 15, 2025

5  out of  5
rating by Janice
"Everyone at this office is always very helpful and professional. Have been a customer for 40+ years and would recommend to anyone."
We responded:
"Thank you Janice for your loyalty! We appreciate your business!"
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Calvin LeBeouf

October 15, 2025

5  out of  5
rating by Calvin LeBeouf
"Sophia provided me with great information regarding my insurance and she is very knowledgeable about the insurance business. She is very professional and a great asset to State Farm."
We responded:
"Thanks Calvin! We appreciate your business! "
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steven savoie

October 14, 2025

5  out of  5
rating by steven savoie
"Very easy process switching over to State Farm. The agent was super helpful and made everything super easy. Will definitely recommend them to anyone who is looking for insurance"
We responded:
"That’s the type of service we pride ourselves on. We appreciate your business and would love the opportunity to offer the same service to your friends and family!"
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Craig Trusclair

October 9, 2025

5  out of  5
rating by Craig Trusclair
"I truly enjoyed my experience dealing with the professionalism, and expertise as Kayla assisting me in taking care of my insurance business with my trailer. She was truly a professional."
We responded:
"Thanks Craig! We pride ourselves on taking care of all of our customer’s needs! We appreciate your business!"
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Frank Swarr

October 8, 2025

5  out of  5
rating by Frank Swarr
"Outstanding service - really treat you like you were their only client."
We responded:
"The service you deserve Frank! We appreciate your business and we’ll be here when you need us!"
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Gen Hayes

September 26, 2025

5  out of  5
rating by Gen Hayes
"Thank you Shannon Hardesty for your patience and excellent service. It was greatly appreciated."
We responded:
"Thanks for the review! We appreciate your business and we’ll be here when you need us! "
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LaCreshia Turner

August 15, 2025

5  out of  5
rating by LaCreshia Turner
"Ms Sophia made my day by staying after hours to receive my payment for my auto insurance! That was an amazing gesture I really appreciate her!!! Thanks Ms Sophia"
We responded:
"Hi LaCreshia, we appreciate your business and want to be here when you need us! "
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Stephon Freeman

August 8, 2025

5  out of  5
rating by Stephon Freeman
"One of the Best thus Far.. Everyone has a Great Spirit and an desire to make sure your needs are met.. I Love the Experience at State farm"
We responded:
"Thanks Stephon! We appreciate your business and want to make sure all your insurance needs are met! "
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Maria Bowers

July 17, 2025

5  out of  5
rating by Maria Bowers
"Great customer service… knowledgeable and they communicate very effectively."
We responded:
"Thanks for the review! We appreciate your business and we’ll be here when you need us!"
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Kevin Washington

July 10, 2025

5  out of  5
rating by Kevin Washington
"Mrs. Geri did an amazing job with me and my girlfriend. She made getting insurance easy."
We responded:
"That’s how we do it Kevin! Thanks for the review and if you know of anyone else we can help please send them our way! We appreciate your business! "
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Trevone Parquet

July 8, 2025

5  out of  5
rating by Trevone Parquet
"Shannon Hardesty was amazing from the start to the end of the process of getting me auto and life insurance"
We responded:
"That’s why we’re here! So please let us know if there’s anything else we can do to help! We appreciate your business! "
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Quinn Harris

May 20, 2025

5  out of  5
rating by Quinn Harris
"Mrs Sophia is an absolute sweetheart. I've never had any issues within the entire agency, but she, for me, is a pleasure to work with."
We responded:
"Thanks Quinn! We appreciate your business and will be here when you need us! "