State Farm® Insurance Agent Cliff Ourso
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gigi Verrett
September 6, 2024
5
out of
5
rating by Gigi Verrett
"Heather was patient, attention to detail and very professional during my experience with State Farm."
We responded:
"Thank you, Gigi, for your wonderful review! I'm glad to hear that Heather provided you with such a professional and detailed experience. We appreciate your feedback and are always here to assist with any future needs. - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Abagail Porter
September 5, 2024
5
out of
5
rating by Abagail Porter
"Great Customer Service!"
We responded:
"Abagail, Thank you for your kind words! I'm happy you had a positive experience with our customer service. If you need any further assistance, feel free to reach out. - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
herman cassard
September 4, 2024
5
out of
5
rating by herman cassard
"Mrs.Heather is awesome, she is knowledgeable and took the time to explain all of my questions. I am beyond grateful for her time and help…she made the switching of insurance companies easy and stress free."
We responded:
"Herman, thank you for your wonderful review! I'm glad to hear that Heather was able to assist you effectively and make the transition to our insurance company smooth and stress-free. We appreciate your kind words and are grateful for your trust in us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Diane Chifici
August 13, 2024
5
out of
5
rating by Diane Chifici
"I am so grateful for the help I received from Geri Perkins as a State Farm representative. She made the process of changing insurance providers so easy and efficient, plus she helped me save money and get better coverage."
We responded:
"Hey Diane, I'm glad our office could make the process of switching providers so easy and efficient for you! It's great to know we helped you save money and get better coverage. We're always here if you need anything else! - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Mary Beth Magee
July 3, 2024
5
out of
5
rating by Mary Beth Magee
"Cassie Arnold made a super stressful time so easy. She was very patient and understanding. I cant thank her enough for making the process seamless."
We responded:
"Thank you for sharing your experience, Mary Beth! I'm glad Cassie was able to make your stressful time easy and seamless. We appreciate your kind words and are here for you whenever you need us! - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Julia Griffin
July 3, 2024
5
out of
5
rating by Julia Griffin
"Mrs Mary has been helping me out since my very first car in 2016, always super helpful and quick to send a text or email with any changes. Wonderful office to use"
We responded:
"Thank you, Julia, for your kind words! I'm glad Mary has been consistently helpful and quick in assisting you with your insurance needs since 2016. We appreciate your loyalty and are grateful for the opportunity to serve you. Please feel free to reach out for any future changes or questions. - Cliff Ourso, State Farm Insurance Agent, Donaldsonville, LA"
Lexxie Falsetta
June 25, 2024
5
out of
5
rating by Lexxie Falsetta
"Heather was a pleasure to work with. Very professional and patient and polite. She answered all of my questions. I would definitely ask for her help when ever I need help with my insurance issues. Keep doing an awesome job Heather and God bless you and your family."
We responded:
"Lexxie, your review means a lot to us! I'm pleased to hear that Heather provided professional and patient service, answering all your questions. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Wil Landry
June 21, 2024
5
out of
5
rating by Wil Landry
"Shannon has done an awesome job helping us obtain insurance on our new vehicle! I will be moving some other business to you from Farm Bureau because of her willingness to help!"
We responded:
"Thank you, Wil, for sharing your positive experience with Shannon! We're thrilled to have helped you with insurance for your new vehicle and look forward to assisting you with your other insurance needs. Feel free to reach out for any further assistance. - Cliff Ourso, State Farm Insurance Agent, Donaldsonville, LA"
gurt5041
May 20, 2024
5
out of
5
rating by gurt5041
"Geri Perkins was super nice got me lower rates now I'm saving money thank you Ms.Geri"
We responded:
"Thank you for sharing your experience with Geri! Your satisfaction is our priority, and we're grateful for your positive feedback. If you need anything else, feel free to reach out to our office. - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Allan Montreuil
May 10, 2024
5
out of
5
rating by Allan Montreuil
"I live In No two blocks from a big agent Im with Cliff In BR because of the Service! Ann especially Or who ever answers will take time and explain Everything! Feels like they’ve got My back Thank You!!!"
We responded:
"Allan, I'm thrilled that you're pleased with the service provided by Ann and our team! We're grateful for your positive feedback and glad to know you feel supported and well-informed. Thank you for choosing our office for your insurance needs! - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Ricky Madere
March 25, 2024
5
out of
5
rating by Ricky Madere
"Today At the prairie ville office.My Need Were met quickly and professionally. Everything was taken care of a very short time. I was really impressed with the young lady that took Care of my tranfer of vehicles insurance . Thanksverymuch. Ricky Madere."
We responded:
"Thank you for the 5-star rating, Ricky! We are thrilled to hear that you had a positive experience with our team. Providing excellent service and insurance coverage is our top priority. We look forward to continuing to meet your insurance needs in the future. - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Koschine Jones
March 18, 2024
5
out of
5
rating by Koschine Jones
"Working with Sophia Landry has been a pleasure! She's thorough, knowledgeable and a true asset to the agent's office!"
We responded:
"Koschine, we are delighted to hear that you had a positive experience working with Sophia at our office! We strive to provide thorough and knowledgeable service to all our customers, and we are grateful for your praise! Thank you for recognizing Sophia's hard work and dedication! We look forward to continuing to assist you with your insurance needs! - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Sheldon Sheppard
January 30, 2024
5
out of
5
rating by Sheldon Sheppard
"Great"
We responded:
"Thanks Sheldon! We appreciate your business! "
Hope Story
January 19, 2024
5
out of
5
rating by Hope Story
"Go see Ms. Shannon for world class customer service!"
We responded:
"Hi Hope, we’re here when you need us and we appreciate your business!"
Melanie Jordan
December 7, 2023
5
out of
5
rating by Melanie Jordan
"Ann has been such a please to work with in getting a new policy for my home. I was quoted from a few other companies and State Farm came in much lower than all the others. I know I am in good hands with them."
We responded:
"Welcome to our agency! We’re happy to have you and appreciate your business! We’re here when you need us so don’t hesitate to call!"
Michael Hidalgo
November 28, 2023
5
out of
5
rating by Michael Hidalgo
"Ann was polite,friendly and professional. Let me add understanding. Give her more responsibilities, I think she’ll handle it!"
We responded:
"Thanks Mike! We’re always here when you need us! We appreciate your business!"
Rick Johnson
November 28, 2023
5
out of
5
rating by Rick Johnson
"Just wanted to compliment Kayla on a job well done. She was very professional, courteous and helpful. She provided answers for every quote request in a timely manner and was very helpful in answering my questions. Very helpful and courteous. Attributes that are disappearing in our society. Hold onto this girl. She's a blessing to your agency. God Bless."
We responded:
"We pride ourselves on providing the best service possible. Thank you for your review and we appreciate your business!"
frank marshall
November 20, 2023
5
out of
5
rating by frank marshall
"Very easy and understanding solving my questions. After going through hurricane Ida and so many changes I was thankful to have Ms, Sophia who was so good at her job. Thanx !"
We responded:
"That’s why we’re here - whenever you need us. We appreciate your business!"
Donna Mabile
October 27, 2023
5
out of
5
rating by Donna Mabile
"My experience with agent Mrs Heather at Cliff Ourso State Farm in Donaldsonville was excellent. She went above n beyond to give us all the advise n info needed to complete this process n also helped tremendously w discounts available to us. She was very kind, professional n even stayed late at office to complete process for us today. She’s the best I’ve ever worked with on ins policies. She’s a Gem n State Farm is so fortunate to have a Valuable n very loyal employee. as Heather. She’s def the best! TY Heather for everything. Donna Mabile"
We responded:
"That’s why we’re here, whenever you need us, so don’t hesitate to call. We appreciate your business! "
Frances Williams
October 17, 2023
5
out of
5
rating by Frances Williams
"Kayla took a heavy burden off my shoulders. She had patients with my husband and I for more than a month. All the companies I called were not helpful or rude. Thanks Kayla. Frances Williams"
We responded:
"That’s why we’re here! We appreciate your business and look forward to servicing you and your family in the future!"
Chancey Brown
October 14, 2023
5
out of
5
rating by Chancey Brown
"I’ve encountered a wonderful experience with Mrs. Sophia Landry, she went above and beyond expectations with my policies!"
We responded:
"We appreciate your business Chancey and we’re here whenever you need us! "
Sandra M Jones
October 9, 2023
5
out of
5
rating by Sandra M Jones
"Expensive but worth it if I ever have to make a claim."
We responded:
"We appreciate your business and we’re here for when you need us!"
Nellie Bergeron
October 5, 2023
5
out of
5
rating by Nellie Bergeron
"Sophia is very pleasant and easy to work with. She help me with all my concerns."
We responded:
"Thanks Nellie! We appreciate your business!"
Pam Heary
October 5, 2023
5
out of
5
rating by Pam Heary
"Thanks to Mrs. Sophia Landry and everyone at State Farm in D’ville, La. I appreciate all the quality service I received with my insurance. I’m pleased and relieved…"
We responded:
"Thanks Ms. Pam! We appreciate your business!"
Cassidy Rodriguez
July 5, 2023
5
out of
5
rating by Cassidy Rodriguez
"Beth Louque was great to work with! As a 25 year old getting her first car without her dad there to help, she was very helpful and made the process so easy!"
We responded:
"Thanks Cassidy! We appreciate your business so please don’t hesitate to call when you have questions!"