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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cassidy Rodriguez

July 5, 2023

5  out of  5 rating by Cassidy Rodriguez
"Beth Louque was great to work with! As a 25 year old getting her first car without her dad there to help, she was very helpful and made the process so easy!"

Joseph Hebert

June 30, 2023

5  out of  5 rating by Joseph Hebert
"Rayna Prejean was very helpful and explained the policy in full detail, and was very encouraging to get the policy I needed."

Melanie Hernandez

June 1, 2023

5  out of  5 rating by Melanie Hernandez
"Exceptional service Rayna Prejean was so helpful at finding the coverage that was right for me."

Angel Sheppard

April 20, 2023

5  out of  5 rating by Angel Sheppard
"Sophia have great customer service listen to all my questions and concerns"

Mary Rivere

April 20, 2023

5  out of  5 rating by Mary Rivere
"Rayna was very attentive to my questions and showed concern in my families needs. She was quick to get a quote out to me."

Lisa Sedlitsky

April 20, 2023

5  out of  5 rating by Lisa Sedlitsky
"Quick, knowledgeable answers. Follow up calls. Polite and friendly service."

Zack Metrejean

April 19, 2023

5  out of  5 rating by Zack Metrejean
"I recently switched auto insurance to State Farm and my agent Rayna Prejean made the transition a breeze. Will 100% be recommending her to friends and family. Extremely satisfied with the service and coverage."

brenda aucoin

April 6, 2023

5  out of  5 rating by brenda aucoin
"Heather was so helpful in detailing all of my insurance needs. She’s so efficient and personable! Thank you so much. 🌻"

Sophia Pipsair

March 10, 2023

5  out of  5 rating by Sophia Pipsair
"Rayna was great to work with. She did a great job of explaining all my coverages so that I could make the best decisions for the policies I need. Plan to do this annually as she recommended."

O B

March 10, 2023

5  out of  5 rating by O B
"I have been a customer with state farm for quite a while and the customer service is excellent and I would like to thank miss Sophia Landry for always making everything a lot easier to get what I need done so thank you miss Sophia again"

Kristen ourso

February 20, 2023

5  out of  5 rating by Kristen ourso
"Everyone is so nice and helpful always! I love this team! Thank you thank you 😊"

Terry W

February 6, 2023

5  out of  5 rating by Terry W
"Just got off the phone with SOPHIA,she is always very ,nice, helpful, and respectful , always calls me (Mr.Terry), JUST as she has done ever since the first time I ever talked, to her, probably over 2 years ago now. Thanks again for all you do Sophia. Mr. Terry"

Shawanda Hebert

January 25, 2023

5  out of  5 rating by Shawanda Hebert
"Sophia Landry is absolutely amazing she gives the best customer service hands down, she’s knowledgeable and so very patient. She displays all of the values we all love about Cliff OURSO, and how he treats his clients and wants his clients to be treated."

Janell LeFebvre

January 17, 2023

5  out of  5 rating by Janell LeFebvre
"Sophia at this State Farm office is very knowledgeable and helpful every time I need assistance. She follows up and is very sweet."

charlie chifici

January 5, 2023

5  out of  5 rating by charlie chifici
"I spoke on the phone with Sophia and she helped me through any issues I had concerning my vehicle insurance. An extremely polite and courteous young lady who took care of my issues very quickly. Five stars for Sophia👍🏻"

Warren Williams

December 28, 2022

5  out of  5 rating by Warren Williams
"Great service"

Sharrell Cooks

November 30, 2022

5  out of  5 rating by Sharrell Cooks
"My overall experience was so pleasant and wonderful!! Ms. Ebony was very helpful, she was so pleasant and informative! She was able to help me find an affordable coverage just right for me . Great customer service! Will be back soon they have a wide variety coverages."

Karen Oliver

November 30, 2022

5  out of  5 rating by Karen Oliver
"Very helpful and knowledgeable about all my questions."

Stacy Francise

November 14, 2022

5  out of  5 rating by Stacy Francise
"Great customer service! Kayla was very efficient about finding me prices on auto insurance for my new car. She responded quickly and provided choices! Thanks again!"

Tim Rodrigue

September 20, 2022

5  out of  5 rating by Tim Rodrigue
"Amanda Thibodaux was very helpful with answers to my questions, quick to call back."

liz jones

April 5, 2022

5  out of  5 rating by liz jones
"Working with the staff of Cliff Ourso State farm insurance company Catherine Richards is a pleasure she is the best if anybody needs any insurance needs I would definitely give her a look up she’s fast efficient she is the BEST"

Sheila Zeringue

February 16, 2022

5  out of  5 rating by Sheila Zeringue
"Shelby has gone above and beyond to be helpful to me. I have been in contact with Shelby on numerous occasions since Hurricane Ida. She has always been so courteous, understanding and helpful each time. I feel her smile through the phone. Anthony is also very helpful and personable."

Des Moe

February 10, 2022

5  out of  5 rating by Des Moe
"Kayla went above & beyond my expectations. She was very honest,helpful & responsive when ever I called her.She was very detailed ,knowledgeable & pleasant to work with.As a matter of fact.Her knowledge & pleasantness gained my Trust & Business. Thank You Kayla💕💕💕"

Steven Lavergne

January 11, 2022

5  out of  5 rating by Steven Lavergne
"Bailey was extremely helpful with my insurance quote. We had to exchange e-mail serval times, making sure I give her the information she needed to get my coverage correct. Baily was very thorough. I'm looking forward to working with her."

Rocio Lopez Velasco

December 14, 2021

5  out of  5 rating by Rocio Lopez Velasco
"Bailey was very helpful!"