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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Quinn Harris

Quinn Harris

May 20, 2025

5  out of  5
rating by Quinn Harris
"Mrs Sophia is an absolute sweetheart. I've never had any issues within the entire agency, but she, for me, is a pleasure to work with."
We responded:
"Thanks Quinn! We appreciate your business and will be here when you need us! "
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Jason Demery

May 15, 2025

5  out of  5
rating by Jason Demery
"Ms. Sophia was excellent help. She is makes talking to a consumer service representative very pleasant. We need more people like her in the world"
We responded:
"Thanks Jason! We appreciate your business and we’ll be here when you need us!"
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PositiveL Joseph

May 12, 2025

5  out of  5
rating by PositiveL Joseph
"Every time I call the office the service is superb! Whatever question I ask it is always given in a business, friendly way. Thank you to the agents Shelby & Cassie for your wonderful customer service!"
We responded:
"Thank you for the wonderful review! We appreciate your business! "
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Ryan Miller

May 6, 2025

5  out of  5
rating by Ryan Miller
"Had a very unfamiliar situation happen and was quickly on the a phone with a Ms. Sophie thru our shared interest and calmness we were able to find out what was going on and both parties were able to walk away very happy!"
We responded:
"I’m glad to hear Sophia was able to assist you in your concerns. We’re here when you need us and we appreciate your business! "
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Kevin Riberts

April 14, 2025

5  out of  5
rating by Kevin Riberts
"40 years of good service with Cliff Ourso."
We responded:
"Thank you, Kevin, for your continued loyalty! I’m glad to know that you’ve had a great experience with our team. If you have any questions or need anything, please don’t hesitate to reach out. We’re happy to assist!"
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Aretha Johnson

April 11, 2025

5  out of  5
rating by Aretha Johnson
"Shelby at the Donaldsonville Location was very helpful and met my needs. Great customer service."
We responded:
"Thanks Aretha! We appreciate your business and we’re here when you need us!"
Profile photo of Kathryn Leblanc

Kathryn Leblanc

April 11, 2025

5  out of  5
rating by Kathryn Leblanc
"Thank you Shelby Leblanc for your help today! Great and Quick Service !"
We responded:
"Thanks Kathryn! We appreciate your business so don't hesitate to call when you us!"
Profile photo of Angel Valois

Angel Valois

April 1, 2025

5  out of  5
rating by Angel Valois
"Highly recommend Cliff Ourso- State Farm. I've been with them for over 20 years and they've always taken care of me, and all of my insurance needs with kindness and professionalism. I call in every month to pay my bill and Mrs Sophia makes it a breeze."
We responded:
"Thanks Angel for the 5-star review! We’re here when you need us and we appreciate your business! "
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Teresa Endsley

March 28, 2025

5  out of  5
rating by Teresa Endsley
"Excellent assistance and advice."
We responded:
"Thanks Teresa! We appreciate your business and we’re here when you need us!"
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Michele Bahry

March 27, 2025

5  out of  5
rating by Michele Bahry
"Anthony was very knowledgeable and explained things very well"
We responded:
"Thanks Michele! We appreciate your business and we’ll be here when you need us!"
Profile photo of Mary Jordan

Mary Jordan

March 26, 2025

5  out of  5
rating by Mary Jordan
"Very friendly and knowable help. Best insurance company in the south 👌 🙌."
We responded:
"Thanks for the 5-stars Mary! We appreciate your business and will be here when you need us!"
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Deeanna

March 26, 2025

5  out of  5
rating by Deeanna
"If anyone needs car insurance go see Geri Perkins at State Farm in Baton Rouge, LA. She is the sweetest person and extremely helpful. Oh yeah, and great rates on car insurance too!!! 💕"
We responded:
"Thank Deeann! We’re here for you when you need us so don’t hesitate to call! "
Profile photo of LATASHA KIRKLON

LATASHA KIRKLON

March 14, 2025

5  out of  5
rating by LATASHA KIRKLON
"John was very nice and helpful. Thank You John!!!"
We responded:
"Thanks Latasha, that’s why we’re here, for when you need us! We appreciate your business!"
Profile photo of Eddie Ring

Eddie Ring

March 14, 2025

5  out of  5
rating by Eddie Ring
"I spoke with Anthony about making some changes to one of my policies which is also a very good investment vehicle. He was thorough, extremely knowledgeable and gave me some great feedback on ideas to maximize the potential gains for the investment side of the policy. Much appreciated."
We responded:
"Thanks Eddie! We're here for all of your needs so please don't hesitate to call! We appreciate your business!"
Profile photo of M Capone

M Capone

March 12, 2025

5  out of  5
rating by M Capone
"Professional services rendered! Very knowledgeable!"
We responded:
"Thanks for the 5-star review! Please don't hesitate to call when you need us!"
Profile photo of Bridget Guillot

Bridget Guillot

March 10, 2025

5  out of  5
rating by Bridget Guillot
"We are very pleased with the support and services from Cliff Ourso State Farm Insurance Office!!! Great staff!!!"
We responded:
"Thanks Bridget! We're here for the what if's, so don't hesitate to call when you need us!"
Profile photo of Shannon Martin

Shannon Martin

March 7, 2025

5  out of  5
rating by Shannon Martin
"The agent was very kind and helpful"
We responded:
"Thank you, Shannon, for your wonderful feedback! I'm happy to know that you found the service kind and helpful. If you have any questions or need further assistance, please reach out!"
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Chermaine Harris

March 7, 2025

5  out of  5
rating by Chermaine Harris
"John, customer service is remarkable. Extremely knowledgeable and pleasant. He made the process easy and explained everything. Plus I was able to save money. Thanks John"
We responded:
"Thank you, Chermaine, for your wonderful feedback! I'm happy to know that John provided you with such knowledgeable and pleasant service. It's great to hear that the process was made easy and that you were able to save money!"
Profile photo of Allison Ezidore-Tassin

Allison Ezidore-Tassin

March 7, 2025

5  out of  5
rating by Allison Ezidore-Tassin
"Mrs. Sophia at State Farm in Donaldsonville, LA is the best! Always very professional and prompt."
We responded:
"Thank you, Allison, for your wonderful feedback! I'm glad to hear that Sophia provided you with professional and prompt service. We're grateful to have her as part of our team! See you again soon!"
Profile photo of Allen Ball

Allen Ball

March 1, 2025

5  out of  5
rating by Allen Ball
"Cliff Ourso’s State Farm Insurance saved me a lot of money. House insurance was going up to 5,800$ from 3,700$ with insurance company I had. Shannon (works for Ourso insurance) got my house insurance down to 2,800$. She also got my car insurance lower than what I was paying and tripled my coverage. Very happy with service and communication!"
We responded:
"Thanks Allen! We pride ourselves on providing the best service to our customers and with that, we'll be here when you need us, so don't hesitate to call!"
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Cherish Rodrigue

February 28, 2025

5  out of  5
rating by Cherish Rodrigue
"Mrs. Sophia is always so nice and helpful. I highly recommend if anyone needs anything call and ask to speak to her."
We responded:
"Thank you Cherish! We appreciate your business. "
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Johnathan Templet

February 27, 2025

5  out of  5
rating by Johnathan Templet
"Shannon was as giant help with this process. I thought it was going to be a painfully long process but it wasn't at all. She made it easy to save money on home and auto through state farm"
We responded:
"Thank you, Johnathan, for sharing your experience! I'm happy to hear that Shannon was able to assist you effectively and make the process smooth and efficient. It's great to know you found savings on your home and auto insurance with us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Monica Brown

February 26, 2025

5  out of  5
rating by Monica Brown
"Staff members are professional and quick to provide answers. Thanks John"
We responded:
"Thank you, Monica, for your wonderful feedback! I'm glad to know that our staff, especially John, was able to assist you promptly and professionally. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Joseph Tassin

February 25, 2025

5  out of  5
rating by Joseph Tassin
"John was Great. Took care of all my questions and claim. Thank you"
We responded:
"Thank you, Joseph, for your wonderful feedback! I'm glad John was able to assist you with your questions. If you need any further assistance, feel free to reach out to our office anytime."
Profile photo of Shelly Hernandez

Shelly Hernandez

February 25, 2025

5  out of  5
rating by Shelly Hernandez
"Called Cliff Ourso State Farm and assisted by John. John was extremely professional, helpful, kind, compassionate. Everyone needs “John” on their team.!! He was such a pleasure to speak to and very informative."
We responded:
"Thank you, Shelly, for your wonderful feedback! I'm delighted to hear that John provided you with such a positive experience. His professionalism and kindness truly make him an asset to our team. If you have any questions, feel free to reach out to our office anytime."