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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Russell Whitehead

Russell Whitehead

February 21, 2025

5  out of  5
rating by Russell Whitehead
"I picked State Farm for their great coverage and rates. I’m staying for their great customer service."
We responded:
"Thank you, Russell, for your wonderful feedback! I'm happy to know that our coverage and rates have met your expectations and that our customer service is keeping you with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Paris Sanchez

February 20, 2025

5  out of  5
rating by Paris Sanchez
"John was so helpful on adding another car to our policy. We appreciate the time he took to go over everything and make sure we had the coverage we needed."
We responded:
"Thank you, Paris, for sharing your experience! I'm glad to hear that John was able to assist you with making a change to your policy. It's great to know he took the time to ensure you had the coverage you needed. If you need further assistance, feel free to reach out to our office."
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Jessica Bunnell

February 19, 2025

5  out of  5
rating by Jessica Bunnell
"I called to speak to someone about our bill. John was very kind & immediately found the issue and explained it to me very well. I loved that he took the time to make sure I understood the bill & answered all my questions very professionally. He is definitely an asset to your office. If I ever need anything again I will definitely ask for him."
We responded:
"Thank you, Jessica, for sharing your experience! I'm happy to hear that John was able to assist you with your bill and provide clear explanations. His dedication to ensuring you understood everything is truly appreciated. If you have any more questions or need assistance in the future, don't hesitate to reach out to our office."
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Elizabeth Nelson

February 17, 2025

5  out of  5
rating by Elizabeth Nelson
"I called the office of Cliff Ourso to speak with Cassie & Sophia answered the phone with such a beautiful welcoming voice as always. She reviewed the notes because Cassie was on another call & assured me that she would have Cassie return my call. I’ve been with them for quite some time & the staff there has always been very nice & professional. Sophia L. is the best😘"
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm glad to hear that Sophia provided you with such a warm and welcoming interaction. It's wonderful to know that our team, including Cassie and Sophia, continues to meet your expectations with professionalism and kindness. If there's anything else you need, please feel free to reach out. We're here to help!"
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Kevin Patterson

February 12, 2025

5  out of  5
rating by Kevin Patterson
"Agents are Always helpful with any questions and concerns. Always happy when Sophie Landry answers the phone because it’s a pleasure speaking with her."
We responded:
"Thank you, Kevin, for sharing your positive experience! I'm glad to know our team is always helpful with your questions and concerns. Sophie will be delighted to hear that speaking with her is a pleasure for you. If you ever need further assistance, don't hesitate to reach out!"
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Karen Minvielle

February 12, 2025

5  out of  5
rating by Karen Minvielle
"John, you were very helpful with the information I needed today. Thanks"
We responded:
"I'm happy to hear that John was able to provide the information you needed, Karen. We appreciate your feedback and are grateful for your support. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Gene Knobloch

February 12, 2025

5  out of  5
rating by Gene Knobloch
"Excellent customer service and follow-up"
We responded:
"Thank you, Gene, for your wonderful feedback! I'm happy to know that our customer service and follow-up met your expectations. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Lisa Francise

Lisa Francise

February 10, 2025

5  out of  5
rating by Lisa Francise
"John was a great help in helping me navigate several policies for a complicated property! Highly recommend!!"
We responded:
"Thank you, Lisa! I'm glad John was able to assist you with navigating your policies. We appreciate your recommendation and are here for any future insurance needs or questions you may have!"
Profile photo of Kim Whittington

Kim Whittington

January 29, 2025

5  out of  5
rating by Kim Whittington
"I've always received the help I needed with this office. Whether it was for home insurance or vehicle insurance. Everyone is so pleasant when I call. Especially Sophia Landry. A lot of time she will answer the phone when I call to pay my auto insurance and she is so pleasant to talk to and understanding and helpful if I need to ask questions."
We responded:
"Thank you, Kim, for sharing your experience with our office! I'm happy to know that you've consistently received the assistance you needed for both home and vehicle insurance. It's wonderful to hear that Sophia has been so pleasant and helpful during your calls. We appreciate your kind words and are here for any future questions."
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Alonzo Artis

January 27, 2025

5  out of  5
rating by Alonzo Artis
"Very professional staff and saved me 260 month on car insurance..... Shannon and Nick are great to work with"
We responded:
"Alonzo, thank you for your wonderful feedback! I'm glad to know that Shannon and Nick were able to assist you effectively and help you save on your insurance. Our team always strives to provide professional service, and it's great to see their efforts recognized. If you have any further questions or need other assistance, feel free to reach out!"
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Rana Herrera

January 27, 2025

5  out of  5
rating by Rana Herrera
"Today’s rep, John Mire, was very courteous and professional ."
We responded:
"Thank you, Rana, for sharing your experience! I'm happy to hear that John provided courteous and professional service. Our team is dedicated to offering exceptional support, and it's great to know John delivered on that promise. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Shelby Martin

Shelby Martin

January 24, 2025

5  out of  5
rating by Shelby Martin
"I spoke with Ms. Shannon and she was great! She is extremely knowledgeable, friendly, and provided great customer service. She was patient and worked diligently to get me the best offer."
We responded:
"Thank you, Shelby, for sharing your experience! I'm delighted to hear that Shannon provided you with knowledgeable and friendly service. Her dedication to finding the best offer for you truly reflects our commitment to excellent customer care. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Kaci Converse

January 23, 2025

5  out of  5
rating by Kaci Converse
"Kendall Converse great auto insurance"
We responded:
"Thank you, Kaci, for sharing your positive experience with our insurance! We're happy to know that Kendall provided you with great service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Maureen Collins

January 16, 2025

5  out of  5
rating by Maureen Collins
"What a very professional young woman. I have never been treated wi the such kindness with any other insurance agent. Thank you Shanmen hardesty for being so helpful and sweet"
We responded:
"Thank you, Maureen, for your wonderful feedback! I'm delighted to hear that we provided you with such a kind and helpful experience. It's great to have team members who truly care about our customers. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Leopold Lacoste

January 16, 2025

5  out of  5
rating by Leopold Lacoste
"They are the best! They are extremely attentive and listen to you before they answer you questions or concerns. You feel that they truely care about you and the issue you are contacting them about."
We responded:
"Thank you, Leopold, for your wonderful feedback! I'm so happy to know that our team’s attentiveness and genuine care made a positive impact on your experience. We are always here to listen and assist with any questions or concerns you may have. Feel free to reach out anytime you need assistance!"
Profile photo of Charlette Williams

Charlette Williams

January 16, 2025

5  out of  5
rating by Charlette Williams
"My experience at State Farm on January 15th was with Sophia Landry. She was great. She processed my transaction as I requested. She also followed with a suggestion that my husband and I schedule a meeting with an agent to review and discuss all of the products we currently have with State Farm. She showed concern for me as a client. Sophia was very friendly. I wish that I could encounter people like Sophia in other industries that I frequent."
We responded:
"Thank you, Charlette, for sharing your experience! I'm glad to hear that Sophia provided you with excellent service and thoughtful suggestions. It's wonderful to know she made you feel valued and was friendly throughout your visit. If you and your husband decide to schedule a meeting or have any other questions, please feel free to reach out. We're here to help!"
Profile photo of Leelee HaterProof Young

Leelee HaterProof Young

December 19, 2024

5  out of  5
rating by Leelee HaterProof Young
"Ms Shannon was very respectful and helpful with every step and I am so appreciative for taking the time to guide and let me know what to do.... Thank you so much and I look forward to being with your company.... Have a great day and Happy Holidays 🌺🌺🌺🌺🌺🌺"
We responded:
"Thank you, Leelee, for your kind words! I'm glad to hear that Shannon was respectful and helpful throughout your experience. We truly appreciate your trust and look forward to having you with us. Have a wonderful day and happy holidays! 🌺"
Profile photo of Brad Perque

Brad Perque

December 16, 2024

5  out of  5
rating by Brad Perque
"Shannon was thorough and easy to work with during this transition."
We responded:
"Thank you, Brad! I'm glad to hear that Shannon made the transition smooth and straightforward for you. We appreciate your feedback and are here to assist with any future needs. Feel free to reach out anytime!"
Profile photo of Charlie Knight

Charlie Knight

December 12, 2024

5  out of  5
rating by Charlie Knight
"Sophia Landry assisted me with my payment she was as very nice and very professional."
We responded:
"Thank you, Charlie, for your kind words! I'm glad to hear that Sophia was able to assist you with your payment in such a professional and friendly way. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!"
Profile photo of Kelvin Fallen

Kelvin Fallen

December 5, 2024

5  out of  5
rating by Kelvin Fallen
"Great experience, knowledgeable and caring team!"
We responded:
"Kelvin, thank you for your wonderful feedback! I'm very happy to know you had such a positive experience with our knowledgeable and caring team. We truly appreciate your kind words and look forward to assisting you with any future needs!"
Profile photo of Shanee

Shanee

November 26, 2024

5  out of  5
rating by Shanee
"Geri was very helpful. Very nice and very informative. I would like to only speak with her about any of my concerns!"
We responded:
"Shanee, thank you for your wonderful review! I'm glad to hear that Geri was able to assist you so effectively. We appreciate your preference for working with her and will make sure she knows about your kind words. If you have any further questions or concerns, feel free to reach out to our office anytime. We're here to help!"
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D and J Comedy Channel

November 21, 2024

5  out of  5
rating by D and J Comedy Channel
"They take good care of their clients. Ms. Geri did good by me and helped get me some good, affordable insurance."
We responded:
"Thank you for your wonderful review! We're happy to know that you feel well taken care of by our team. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need anything, we're here to help! - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Profile photo of Eurika Asberry

Eurika Asberry

November 20, 2024

5  out of  5
rating by Eurika Asberry
"Mrs. Geri is the best!! Customer service 1,000"
We responded:
"Eurika, thank you for your wonderful review! I'm glad to hear that Geri provided you with exceptional customer service. We truly appreciate your feedback and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Profile photo of Art Copes

Art Copes

November 20, 2024

5  out of  5
rating by Art Copes
"Cassie provided the best help with quick correct completion. She is the best. This is the best working office I have seen in years. Keep up the great work."
We responded:
"Cassie is a valuable member of our team, and I'm glad she could assist you so efficiently. Your kind words about our office mean a lot to us. We strive to maintain a high standard of service and it's satisfying to know we're meeting your expectations. If you need any further assistance, we're always here to help! - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"
Profile photo of Renae Clark

Renae Clark

November 13, 2024

5  out of  5
rating by Renae Clark
"Very helpful with explaining everything i had questions about. Appreciate the help very much!"
We responded:
"Renae, thank you for your kind words! I'm glad we could help answer all your questions and provide the assistance you needed. Your appreciation means a lot to us. If you have any more questions in the future, don't hesitate to reach out. - Cliff Ourso - State Farm Insurance Agent, Donaldsonville, LA"